Shipping policy
After the order is confirmed and the payment is completed, we will process and arrange the shipment within 5-7 business days. Orders involving destinations outside the European Union may be subject to international shipping regulations and customs checks, and delivery times may be extended. If there is a delay, we will notify the customer in a timely manner.
Transit time:
For intra-EU orders, the standard shipping time is 20-40 business days. For international orders, transit times may vary depending on the destination, customs processing, and shipping method. We recommend that customers check the estimated shipping time before purchasing.
Freight:
Shipping costs vary depending on the weight of the shipment, its volume, the destination country and the delivery service chosen. International shipping is usually more expensive and may incur additional customs clearance fees. Customers can see detailed shipping costs at checkout.
Tracking & Notifications:
All international orders will be provided with a tracking number so that customers can track the progress of their package at any time. We provide regular logistics updates to ensure that customers are aware of the status of their packages.
Insurance & Indemnity:
For international shipments, we strongly recommend that customers purchase additional shipping insurance for high-value items. In the event of loss or damage in transit, we will handle the matter in accordance with the carrier's compensation policy and negotiate the best solution with the customer.